@font-face{font-family:"Source Sans Pro";src:url("https://account.nowpayments.io/static/media/source-sans-pro-regular-latin.6de18c7638e1f22ad262.woff") format("woff");font-weight:400;font-display:swap}
@font-face{font-family:"Source Sans Pro";src:url("https://account.nowpayments.io/static/media/source-sans-pro-bold-latin.38371fc8109d0aa461e3.woff") format("woff");font-weight:600 700;font-display:swap}
:root{--ink:#13171c;--muted:#68717d;--soft-muted:#9299a2;--line:#e7e9ec;--page:#f5f6f7;--blue-brand:#64acff;--lime:#daff7c;--success:#18865b;--success-soft:#eaf8f1;--radius:16px;--shell:1180px}
[hidden]{display:none!important}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--page);color:var(--ink);font-family:"Source Sans Pro",Arial,sans-serif;font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}button,input,textarea{font:inherit}button,a,label{touch-action:manipulation}button{color:inherit}a{color:inherit}.shell{width:min(var(--shell),calc(100% - 48px));margin-inline:auto}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:fixed;z-index:1000;top:-60px;left:24px;padding:10px 16px;background:#fff;border-radius:0 0 8px 8px;color:var(--ink)}.skip-link:focus{top:0}
.site-header{height:72px;background:#1b1e22;color:#fff}.header-inner{height:72px;display:flex;align-items:center;justify-content:space-between}.brand{display:flex}.brand img{display:block;width:163px;height:21px}.header-actions{display:flex;align-items:center;gap:20px}.help-link,.language-button{display:flex;align-items:center;gap:8px;color:#e9edf2;text-decoration:none;font-size:14px;font-weight:600}.help-link svg,.language-button>svg:first-child{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.help-link:hover{color:var(--blue-brand)}.language-picker{position:relative}.language-button{height:40px;padding:0 12px;border:1px solid #3a3f46;border-radius:10px;background:#25292e;cursor:pointer}.language-button:hover,.language-button[aria-expanded=true]{border-color:#5c626b;background:#2d3238}.language-button .chevron{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:2;transition:transform .2s}.language-button[aria-expanded=true] .chevron{transform:rotate(180deg)}.language-menu{position:absolute;z-index:50;right:0;top:48px;width:190px;padding:7px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 18px 50px #0b111924}.language-menu button{width:100%;display:flex;justify-content:space-between;padding:10px 11px;border:0;border-radius:8px;background:transparent;cursor:pointer;text-align:left}.language-menu button:hover,.language-menu button.active{background:#f0f6fc;color:#1e69be}.language-menu small{color:var(--soft-muted)}
.case-banner{position:relative;overflow:hidden;background:#20252b;color:#fff}.case-banner:after{content:"";position:absolute;width:360px;height:360px;right:max(calc((100vw - var(--shell))/2 - 80px),-100px);top:-235px;border:1px solid #ffffff12;border-radius:50%;box-shadow:0 0 0 56px #ffffff08,0 0 0 112px #ffffff05}.banner-inner{position:relative;z-index:1;min-height:236px;display:flex;align-items:flex-end;justify-content:space-between;gap:48px;padding-block:34px 38px}.back-link{display:inline-flex;gap:8px;align-items:center;margin-bottom:24px;color:#abb4bf;text-decoration:none;font-size:14px}.back-link:hover{color:#fff}.case-label{display:flex;gap:8px;margin-bottom:6px;color:var(--blue-brand);font-size:13px;font-weight:600;letter-spacing:.025em;text-transform:uppercase}.banner-copy h1{margin:0;font-size:38px;line-height:1.15;letter-spacing:-.035em;font-weight:600}.banner-copy>p{max-width:640px;margin:11px 0 0;color:#bcc4cd;font-size:16px}.status-panel{min-width:210px;display:flex;align-items:center;gap:13px;margin-bottom:3px;padding:14px 16px;border:1px solid #ffffff17;background:#ffffff0a;border-radius:14px;backdrop-filter:blur(8px)}.status-panel>div:last-child{display:flex;flex-direction:column}.status-panel span{color:#aeb7c1;font-size:12px}.status-panel strong{font-size:15px;font-weight:600}.status-orb{width:34px;height:34px;display:grid;place-items:center;border-radius:50%;background:#daff7c12}.status-orb span{width:10px;height:10px;border-radius:50%;background:var(--lime);box-shadow:0 0 0 5px #daff7c1c}
.workspace{display:grid;grid-template-columns:minmax(0,1fr) 326px;gap:22px;align-items:start;padding-block:28px 64px}.conversation-panel{overflow:hidden;background:#fff;border:1px solid #e3e6e9;border-radius:var(--radius);box-shadow:0 8px 28px #141b2408}.conversation-header{min-height:84px;display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid var(--line)}.support-identity{display:flex;align-items:center;gap:13px}.support-avatar{position:relative;width:44px;height:44px;display:grid;place-items:center;border-radius:13px;background:#1b1e22;color:#fff;font-size:13px;font-weight:700}.support-avatar:before{content:"";position:absolute;inset:5px;border:1px solid #ffffff20;border-radius:9px}.support-avatar i{position:absolute;right:-2px;bottom:-2px;width:12px;height:12px;border:3px solid #fff;border-radius:50%;background:#2fb978}.support-identity h2{margin:0;font-size:18px;line-height:1.3;font-weight:600}.support-identity p{display:flex;align-items:center;gap:6px;margin:3px 0 0;color:var(--muted);font-size:13px}.online-dot{width:6px;height:6px;border-radius:50%;background:#2fb978}.icon-button{display:none;width:40px;height:40px;border:0;border-radius:10px;background:#f3f5f7;cursor:pointer}.icon-button svg{width:20px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round}.message-area{min-height:475px;padding:24px 22px 28px;background:linear-gradient(180deg,#fbfcfd 0,#fff 40%)}.date-divider{display:flex;align-items:center;gap:12px;margin:0 0 22px;color:#9aa1aa;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.07em}.date-divider:before,.date-divider:after{content:"";height:1px;flex:1;background:#eceef0}.message-list{display:flex;flex-direction:column;gap:13px}.message{display:flex;max-width:82%}.message-bubble{padding:14px 16px;border-radius:6px 16px 16px 16px;background:#f1f4f7;color:#2d343c}.message-bubble header{display:flex;align-items:center;gap:10px;margin-bottom:7px}.message-bubble strong{font-size:13px;font-weight:600;color:#20262d}.message-bubble time{color:#949ca5;font-size:11px}.message-bubble p{margin:0;font-size:15px;line-height:1.52}.message-bubble p+p{margin-top:8px}.user-message{align-self:flex-end;justify-content:flex-end}.user-message .message-bubble{border-radius:16px 6px 16px 16px;background:#eaf4ff}.user-message .message-bubble header{justify-content:flex-end}.attachment-pill{display:flex;align-items:center;gap:9px;margin-top:11px;padding:9px 11px;border-radius:9px;background:#ffffffa8}.attachment-pill svg{width:17px;height:17px;fill:none;stroke:#3478c5;stroke-width:1.8}.attachment-pill span{display:flex;flex-direction:column;font-size:12px}.attachment-pill small{color:var(--muted)}
.quick-replies{margin-top:22px;padding-left:4px}.quick-title{display:flex;align-items:center;gap:7px;margin-bottom:10px;color:#6a747f;font-size:13px;font-weight:600}.quick-title svg{width:17px;height:17px;fill:none;stroke:#5697df;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.quick-reply-list{display:flex;flex-wrap:wrap;gap:8px}.quick-reply-list button{padding:9px 13px;border:1px solid #cddff2;border-radius:999px;background:#fff;color:#2c70bd;font-size:13px;font-weight:600;cursor:pointer;transition:.18s}.quick-reply-list button:hover{border-color:#74aee9;background:#f2f8ff;transform:translateY(-1px)}.typing{display:flex;align-items:center;gap:4px;width:max-content;margin-top:14px;padding:12px 15px;border-radius:6px 16px 16px;background:#f1f4f7}.typing>span{width:5px;height:5px;border-radius:50%;background:#83909d;animation:blink 1.25s infinite}.typing>span:nth-child(2){animation-delay:.15s}.typing>span:nth-child(3){animation-delay:.3s}.typing em{margin-left:5px;color:#7c8792;font-size:12px;font-style:normal}@keyframes blink{0%,60%,100%{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-2px)}}
.reply-composer{padding:18px 22px 20px;border-top:1px solid var(--line);background:#fff}.composer-box{display:flex;align-items:flex-end;gap:12px;padding:10px 10px 10px 15px;border:1px solid #d7dade;border-radius:13px;background:#fff;transition:.2s}.composer-box:focus-within{border-color:#69a7ea;box-shadow:0 0 0 3px #64acff1c}.composer-box textarea{min-height:36px;max-height:128px;flex:1;resize:none;padding:7px 0;border:0;outline:0;color:var(--ink);line-height:22px}.composer-box textarea::placeholder{color:#9ba1a8}.composer-actions{display:flex;align-items:center;gap:7px}.attach-button{width:36px;height:36px;display:grid;place-items:center;border-radius:9px;color:#67717c;cursor:pointer}.attach-button:hover{background:#f1f4f7;color:#2874c9}.attach-button svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.send-button{height:38px;display:flex;align-items:center;gap:8px;padding:0 14px;border:0;border-radius:9px;background:#1b1e22;color:#fff;font-size:13px;font-weight:600;cursor:pointer}.send-button svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.send-button:disabled{background:#e3e6e9;color:#9ca3aa;cursor:not-allowed}.send-button:not(:disabled):hover{background:#337fce}.composer-note{margin:8px 2px 0;color:#9299a1;font-size:11px}.selected-file{display:flex;align-items:center;gap:9px;width:max-content;max-width:100%;margin-bottom:10px;padding:8px 10px;border-radius:9px;background:#edf6ff;color:#285f9c}.selected-file>svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7}.selected-file>span{display:flex;flex-direction:column;min-width:0}.selected-file strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}.selected-file small{color:#6d849e;font-size:10px}.selected-file button{width:22px;height:22px;border:0;background:transparent;color:#6d849e;font-size:19px;cursor:pointer}
.case-sidebar{display:grid;gap:14px}.side-section{padding:21px;background:#fff;border:1px solid #e3e6e9;border-radius:var(--radius)}.side-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:19px}.side-heading h2,.security-card h2{margin:0;font-size:16px;font-weight:600}.live-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;border-radius:99px;background:var(--success-soft);color:#14754e;font-size:11px;font-weight:600}.live-badge i{width:5px;height:5px;border-radius:50%;background:#20a36c}.meta-list,.payment-list{margin:0}.meta-list>div,.payment-list>div{display:flex;align-items:baseline;justify-content:space-between;gap:16px;padding:8px 0}.meta-list dt,.payment-list dt{color:#777f88;font-size:13px}.meta-list dd,.payment-list dd{margin:0;text-align:right;font-size:13px;font-weight:600}.progress-wrap{margin-top:16px;padding-top:19px;border-top:1px solid #eceef0}.progress-label{display:flex;justify-content:space-between;margin-bottom:10px;color:#6f7882;font-size:12px}.progress-label strong{color:#333a42}.progress-track{height:4px;overflow:hidden;border-radius:99px;background:#e9edf0}.progress-track span{display:block;width:64%;height:100%;border-radius:inherit;background:#64acff}.progress-steps{display:flex;justify-content:space-between;margin:9px 0 0;padding:0;list-style:none;color:#a0a6ad;font-size:10px}.progress-steps .done,.progress-steps .active{color:#3978bd}.success-mark{width:28px;height:28px;display:grid;place-items:center;border-radius:50%;background:var(--success-soft);color:var(--success)}.success-mark svg{width:17px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.payment-amount{display:flex;align-items:baseline;justify-content:space-between;padding-bottom:13px;margin-bottom:4px;border-bottom:1px solid #eceef0}.payment-amount span{color:#777f88;font-size:13px}.payment-amount strong{font-size:14px}.success-text{color:#14754e}.risk-text{color:#a65a18}.funds-note{display:flex;align-items:flex-start;gap:9px;margin-top:14px;padding:11px;border-radius:10px;background:#f2f8f5;color:#32644f;font-size:12px;line-height:1.4}.funds-note svg{width:17px;min-width:17px;fill:none;stroke:#288760;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.security-card{display:flex;align-items:flex-start;gap:12px;padding:18px;border:1px solid #e0e5e9;border-radius:var(--radius);background:#edf1f4}.security-icon{width:34px;height:34px;display:grid;place-items:center;flex:0 0 auto;border-radius:10px;background:#fff}.security-icon svg{width:19px;fill:none;stroke:#465360;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.security-card h2{font-size:14px}.security-card p{margin:4px 0 0;color:#69737e;font-size:12px;line-height:1.45}
.site-footer{padding:0 0 32px;color:#838b94;font-size:12px}.footer-inner{display:flex;justify-content:space-between;padding-top:22px;border-top:1px solid #dfe2e5}.footer-inner nav{display:flex;gap:22px}.footer-inner a{text-decoration:none}.footer-inner a:hover{color:#2f70b9}.toast{position:fixed;z-index:100;right:24px;bottom:24px;display:flex;align-items:center;gap:10px;max-width:370px;padding:13px 16px;border-radius:12px;background:#1e242a;color:#fff;box-shadow:0 16px 40px #10182140;font-size:13px}.toast svg{width:20px;height:20px;padding:3px;border-radius:50%;background:#2c946b;fill:none;stroke:#fff;stroke-width:2}.mobile-details{display:none}
@media(max-width:900px){.workspace{grid-template-columns:1fr}.case-sidebar{display:none}.icon-button{display:grid;place-items:center}.mobile-details{padding:0 22px 18px;border-bottom:1px solid var(--line);background:#fff}.mobile-details .side-section{border:0;border-radius:0;padding:18px 0 0}.mobile-details .payment-summary{padding-bottom:2px}.mobile-details .security-card{display:none}.banner-inner{min-height:220px}.message-area{min-height:420px}}
@media(max-width:640px){.shell{width:min(100% - 28px,var(--shell))}.site-header,.header-inner{height:64px}.brand img{width:145px;height:auto}.help-link{display:none}.case-banner:after{right:-250px}.banner-inner{min-height:225px;display:block;padding-block:24px 30px}.back-link{margin-bottom:20px}.case-label{font-size:11px}.banner-copy h1{font-size:29px}.banner-copy>p{font-size:14px;line-height:1.45}.status-panel{width:max-content;min-width:0;margin-top:20px;padding:9px 12px}.status-orb{width:28px;height:28px}.workspace{width:100%;padding:0 0 38px}.conversation-panel{border-inline:0;border-radius:0;box-shadow:none}.conversation-header{padding:16px 14px}.support-avatar{width:40px;height:40px}.support-identity h2{font-size:16px}.support-identity p{max-width:235px;font-size:11px;line-height:1.25}.message-area{padding:20px 14px 24px}.message{max-width:92%}.message-bubble{padding:12px 13px}.message-bubble p{font-size:14px}.quick-replies{padding-left:0}.quick-reply-list{display:grid}.quick-reply-list button{text-align:left}.reply-composer{padding:14px}.composer-box{padding-left:12px}.send-button{width:38px;padding:0;justify-content:center}.send-button span{display:none}.composer-note{line-height:1.35}.site-footer{padding:0 14px 24px}.footer-inner{width:100%;display:grid;gap:12px}.footer-inner nav{gap:17px}.toast{left:14px;right:14px;bottom:14px}.language-menu{position:fixed;left:14px;right:14px;top:58px;width:auto}.mobile-details{padding-inline:14px}}
.header-sign-in{height:40px;display:inline-flex;align-items:center;justify-content:center;padding:0 18px;border-radius:10px;background:var(--blue-brand);color:#101820;text-decoration:none;font-size:14px;font-weight:700;transition:background .18s,transform .18s}.header-sign-in:hover{background:#8bc1ff;transform:translateY(-1px)}.message-sign-in{width:max-content;display:inline-flex;align-items:center;gap:9px;margin-top:14px;padding:10px 15px;border-radius:9px;background:#1b1e22;color:#fff;text-decoration:none;font-size:13px;font-weight:600;transition:background .18s,transform .18s}.message-sign-in:hover{background:#347fce;transform:translateY(-1px)}.message-sign-in svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.auth-message .message-bubble{border:1px solid #d8e8f8;background:#f2f8ff}
.language-menu,.language-menu button{color:var(--ink)}.language-menu small{color:var(--soft-muted)}.header-sign-in,.message-sign-in{border:0;cursor:pointer}.icon-button .close-details-icon{display:none}.icon-button[aria-expanded="true"] .details-icon{display:none}.icon-button[aria-expanded="true"] .close-details-icon{display:block}.support-avatar:before{content:none}.support-avatar>svg{position:relative;width:27px;height:27px;overflow:visible;fill:none;stroke:#fff;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.support-avatar .avatar-bubble{fill:#ffffff0d}.support-avatar .avatar-lines{stroke:#cfe7ff}.support-avatar .avatar-accent{stroke:var(--blue-brand);stroke-width:2.2}
.selected-files{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:10px}.selected-files .selected-file{max-width:calc(50% - 4px);margin-bottom:0}.composer-box{align-items:center}.composer-box textarea{overflow-y:auto;scrollbar-width:none;-ms-overflow-style:none}.composer-box textarea::-webkit-scrollbar{display:none}.composer-actions{align-self:center;flex:0 0 auto}.message-area::-webkit-scrollbar-button{display:none;width:0;height:0}.message-area::-webkit-scrollbar-corner{background:transparent}
.not-found-page{min-height:calc(100vh - 150px);background:var(--page)}.not-found-hero{position:relative;overflow:hidden;background:#20252b;color:#fff}.not-found-hero:after{content:"";position:absolute;width:420px;height:420px;right:max(calc((100vw - var(--shell))/2 - 100px),-180px);top:-245px;border:1px solid #ffffff12;border-radius:50%;box-shadow:0 0 0 64px #ffffff08,0 0 0 128px #ffffff05}.not-found-inner{position:relative;z-index:1;min-height:520px;display:flex;flex-direction:column;align-items:flex-start;justify-content:center;padding-block:72px}.not-found-code{margin-bottom:14px;color:var(--blue-brand);font-size:13px;font-weight:700;letter-spacing:.12em}.not-found-inner h1{max-width:700px;margin:0;font-size:44px;line-height:1.12;letter-spacing:-.035em;font-weight:600}.not-found-inner>p{max-width:570px;margin:16px 0 0;color:#b9c2cc;font-size:17px}.external-links{display:flex;flex-wrap:wrap;gap:10px;margin-top:30px}.external-links a{display:inline-flex;align-items:center;justify-content:space-between;gap:24px;min-width:160px;padding:12px 15px;border:1px solid #ffffff20;border-radius:11px;background:#ffffff0b;color:#fff;text-decoration:none;font-size:14px;font-weight:600;transition:.18s}.external-links a:first-child{border-color:var(--blue-brand);background:var(--blue-brand);color:#101820}.external-links a:hover{border-color:#ffffff50;background:#ffffff16;transform:translateY(-1px)}.external-links a:first-child:hover{border-color:#8bc1ff;background:#8bc1ff}
body{overflow-x:hidden}.banner-copy,.support-identity,.support-identity>div:last-child,.conversation-panel,.message-bubble{min-width:0}.message-bubble{overflow-wrap:anywhere}.progress-track span{width:32%;transition:width .35s ease}.progress-wrap.is-reviewing .progress-track span{width:64%}
@media(min-width:901px){.conversation-panel{height:680px;display:grid;grid-template-rows:auto minmax(0,1fr) auto}.message-area{min-height:0;overflow-y:scroll;scrollbar-gutter:stable;scrollbar-width:thin;scrollbar-color:#c6cdd5 transparent}.message-area::-webkit-scrollbar{width:8px}.message-area::-webkit-scrollbar-track{background:transparent}.message-area::-webkit-scrollbar-thumb{background:#c6cdd5;border:2px solid #fff;border-radius:999px}.message-area::-webkit-scrollbar-thumb:hover{background:#9da8b3}}
@media(min-width:901px){.conversation-panel,.case-sidebar{height:700px}.case-sidebar{grid-template-rows:auto auto minmax(0,1fr)}.security-card{min-height:0}}
@media(max-width:900px){.mobile-details:not([hidden]){display:block}}
@media(max-width:640px){.header-actions{gap:7px}.language-button{height:36px;padding-inline:9px}.header-sign-in{height:36px;padding-inline:11px;font-size:12px}.selected-files .selected-file{max-width:100%}.not-found-inner{min-height:500px;padding-block:56px}.not-found-inner h1{font-size:34px}.not-found-inner>p{font-size:15px}.external-links{display:grid;width:100%}.external-links a{width:100%}.banner-copy h1{overflow-wrap:break-word}.support-identity{max-width:calc(100vw - 82px)}.support-identity p{overflow-wrap:anywhere}.icon-button{flex:0 0 auto}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;animation-duration:.01ms!important;transition-duration:.01ms!important}}